They do not answer their phones, their online access a total, absolutely total disgusting joke, they don't answer their emails. I finally reached a person in a branch and they were absolutely no help to me whatsoever.
I don't know why anyone at all would use this ***, little bank. I have done business with several banks over the last 20 or so years, and never ever have I felt the need to slam a bank.
You should stay as far away and cancel your existing accounts like I am doing today! I am also going to report to the FED bank and to the IRS that I am unable to get my 1098 after multiple attempts.
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