First Financial Bank
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First Financial Bank Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
First Financial Bank has 1.3 star rating based on 41 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend First Financial Bank to a friend or colleague.
- Rating Distribution
Pros: I d, Local employees, Location of the hobart.
Cons: Manipulation of my account in order to charge fees, Fees, Cover up regarding holding funds.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
First Financial Bank has 1.3 star rating based on 41 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend First Financial Bank to a friend or colleague.
- Rating Distribution
Pros: I d, Local employees, Location of the hobart.
Cons: Manipulation of my account in order to charge fees, Fees, Cover up regarding holding funds.Recent recommendations regarding this business are as follows: "Do not use this bank at all costs.", "Give account when you open new account", "Go inside your bank", "Don't go to bank between 330 and 4.", "Avoid this bank!".
Most users ask First Financial Bank for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Reliability. The price level of this organization is high according to consumer reviews.
Top First Financial Bank Reviews
"Need your input"
I forgot purse in a room that had camera in the room money was in it still when I got back to it and was rushing to eat and get back to my daughter card was...
"Scam fees"
I deposited a check after the bank was closed late on a Thursday night, and the person who wrote the check told me they didnt get paid until 12:01 am on...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
A donation from Mrs. Alice Louise Walton to Allen Tompkins
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Need your input
Preferred solution: Full refund
Scam fees
- Scam artists
Preferred solution: Full refund
User's recommendation: Do not use this bank at all costs.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Need account set up user and password
Preferred solution: Account number and online set up
User's recommendation: Give account when you open new account
Dallas, Texas
Horrible customer service
User's recommendation: Go inside your bank
Columbus, Indiana
Online banking
Preferred solution: All my negative balances returned and a call back
Very very upset
I went to cash my granddaughters change in for her so she could go. Christmas shopping for presents for her classmates.it was 345 2 workers just sitting in there and refused to let the coin counter count them for her..I think if your open till four than you should be able to conduct business till 4 I have banked there for 15 years I don't know what the problem is there but I can't count the people that's came and gone but I'm withdrawing my account and going somewhere else I am highly upset on this issue cause those 2 employees are making good minimum wage and they refused to do their jobs.just letting you know I don't see any reason to have 2 employees there at 345 if their not gonna help the customer .should be terminated for as much as their making and to be rude on top of it no sense in that none at all.
Preferred solution: Let the company propose a solution
User's recommendation: Don't go to bank between 330 and 4.
Littleton, Colorado
Disgusted
Ridgefield, Connecticut
No happy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Poor customer service
First Financial Bank can't mail checking statements to its customers and then charges them $5 to email one. And when you ask what happened to the checking statement and why, where it went, no one seems to know! Pathetic!
- Location of the hobart
Preferred solution: My monthly checking statements!
User's recommendation: Avoid this bank!
Change my limit
Today is a banking holiday genius.
Bloomfield, Connecticut
No happy
Displeased
If you are ever offered loan services through one of the financing services called THE MORRIS PLAN say no thank you! I didnt...I have a vehicle financed with them only because I was lazy one time and did not do my research.
No one has anything good to say about them. Let me give you some insight as to why.. They have no online bill pay services. You have to call to make a payment.
They do not answer their phones. There is no option to hold, all you can do is leave a voicemail. My job is demanding with long hours and I'm in meetings the majority of the time so I am not able to answer my phone most of the day so requesting a call back is not an option for me. Life is busy so before I know it the payment is late and let me tell you reporting your payment late to the reporting agencies is their one strong suit.
When you do reach someone they are condescending and rude. They allow any late fees (that are technically their fault) pile up without ever mentioning it. Until they do which at what time will talk down to you. They charge you over $8 to pay the payment although the only other option is to mail a check which I do not do.
It's 2021. They threaten to repo on a whim...its just the worst customer service I have ever experienced. If you want to know who knows what they're doing, it's Ally. Ask for Ally for financing.
They were wonderful when COVID happened and I was unemployed momentarily. This bank, no. They talked to me like a dog.
A bad dog...I have to believe their mission statement includes trying to get the worst reputation possible. I hope this review saves one person the headache.
- Poor service
- Business practices
- Telephone support employees
Preferred solution: Full refund
User's recommendation: Do not do business with The Morris Plan
Wellesley Hills, Massachusetts
Liability
Preferred solution: Price reduction
Loan approval
Preferred solution: I want the loan verification in my bank acct
New York, New York
Nerd yo chance the title mame on vehicle país off van requested as a business cause it was allready comercial listed and beingbpaid insurance as a comercial nerd ir as business mame on.
Preferred solution: Chance title name
WTF were you drunk when you wrote this?
About
First Financial Bank works with household and corporate clients. It provides bundled accounts, spending and savings accounts options, mortgage and home equity loans, issues credit cards, offers electronic banking and other convenience services. Besides, there are merchant and treasury management services, worklife banking and business resource center, franchise capital solutions and equipment finance. The company is recognized by its option of future wealth management which consists of wealth planning, portfolio management, trust services, brokerage and retirement plan services. The locations of the First Financial Bank can be found in Ohio, Indiana and Kentucky. The company maintains business relations with the investors and offers them involvement into corporate projects. There is a wide range of online banking tools which have been developed for the clients of the First Financial Bank.
First Financial Bank is ranked 307 out of 1246 in Banks category
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Can't they do it ("can't mail checking statement") or do they charge $5? Which is it?
Every bank I know of now charges for a printed mailed statement and none of them return your cancelled/paid checks like they used to. Be sure they have your address correct and that your nosy neighbor isn't getting your bank statements.
I have not received two consecutive checking statements from First Financial Bank. And when I call the toll free number inquiring about this, no one can tell me why, how it happened, where it went.
Then I don't end up receiving a statement at all.
When I call the toll free number and ask to be emailed one, I'm told I'm going to be charged a $5 fee for it. So changing the direct deposits and closing the account altogether.